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Ice Flyers App

DOWNLOAD THE NEW ICE FLYERS APP TODAY!

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Ice Flyers app users, get ready to take flight on a new adventure with us by downloading our new mobile app! If you registered in our app’s previous version, then all points will be transferred to the new app. Plus, you will receive 100 bonus points for your first login on the new app, but only if you use the same email address from the previous app version.

The initial login will be a little different for users transitioning to the new app. Due to security restrictions, passwords were not able to be transferred to the new app. All this means is when accessing your profile and points for the first time using your email address, you will have to set a new password.

By turning on location services for the new app, points will be automatically added to your account without having to enter codes. Every time you come cheer on the Ice Flyers in the Bay Center, you will automatically earn 100 points with your location services on. The same goes for away games. If you travel to an away game and have your location services on, shortly after you enter the arena, points will be automatically added.

Here’s a step-by-step guide on how to download and log in to the new app:

For Apple Users: Search for Ice Flyers in the iOS App Store on your mobile device and download the app. *You will have an icon on your device’s screen for both the previous version and the new, downloaded version.*

For Android Users: Your Ice Flyers App should automatically update to the new version of the app. If you have auto updates turned off, search for Pensacola Ice Flyers in the Google Play Store and update the app. *Android users will not need to download a new app. Just update the previous version.*

For Both Apple and Android Users: If you registered in our app’s previous version, then the following instructions are the only way to ensure your rewards points earned this season transfer over. If you always skipped the registration process on the previous version, then simply click Join, enter whatever log in credentials you would like to use, and you will then be on your way in our new app.

1) Once downloaded/updated, open the new app and click Login.

2) Click Forgot Password? in the last line of text on the page. At the bottom of the page, enter the email address you used to setup your original account on the previous app version and click Submit.

3) Go to your email account on your mobile device and find the email with the subject line Recover your Ice Flyers account.

4) Follow the instructions to reset your password for your profile.

5) Close the web browser that you will be taken to, and open up the new app on your mobile device.

6) Click Login, and enter your Email Address and new Password.

7) Select Yes and Allow to receive push notifications for updates on goals, games and other events.

8) Select Yes and Allow to turn on Location Services for the app. Most of your points will be rewarded based on your location, so this feature must be turned on to receive points.

Your account will be automatically logged in whenever you open the app in the future.

 

If there are any issues after following these steps, follow this link: http://iceflyersapp.com/recover_account

If you are still having trouble logging into the new app, feel free to email nicole@pensacolaiceflyers.com.

 

For a more complete breakdown on how the rewards for the Pensacola Ice Flyers will work now, please read below:

– Points will be automatically transferred to the new app if the same email address is used from the previous app account.

– More points will be location-based with still some QR codes and promo codes.

– The location-based points are added automatically without you having to enter any codes. But, only as long as your location services are turned on for the new app.

– Fans will receive points for attending away games and other Ice Flyers’ events with location services enabled.

– Points can be redeemed outside of game times with pick up instructions sent to you.

 

First Goal Prediction Contest, sponsored by Rodizio Grill Pensacola: Now when fans participate, points will automatically load into your points cache without the need to enter any codes. The lucky fan who wins the contest will be emailed directly from the Ice Flyers.